Contact Us

This page lists the ways to reach the editorial desk at Onondaga County NY. The desk handles notes about the material published on this site, including corrections, broken addresses, and requests to remove a page. Email is the main route for messages. The site is not a court, clerk, or records custodian, so the desk cannot confirm a case result, issue a certified copy, or give legal advice.

Email the Editorial Desk

Send messages to info@onondaga-county-ny.org. A clear subject line helps, such as “Correction: Inmate Search page” or “Broken link: Birth Records”. Include the page address and the exact text or detail at issue. For a correction, attach a copy or a link to the official county or court page that shows the right value. Plain text is best. Large attachments may be blocked, so a short note with a source address works better than a heavy file.

What the Desk Can Handle

• Corrections to an address, phone number, hour, or fee listed on a page.
• Reports of a page that fails to load or a link that no longer works.
• Notes about wording that is unclear or out of date.
• Privacy requests about material published on this site.

What the Desk Cannot Do

The desk cannot look up a case, check a warrant, confirm an inmate location, or tell a reader whether a record exists. Those tasks belong with the office that holds the file, such as the Sheriff’s Office, the County Clerk, or the courts. The desk cannot remove a record from a county system, and a note sent here does not change an official file. A reader who needs a certified copy should contact the clerk or the records office that holds the case.

Reply Times

Most notes receive a reply within three to five business days. A message that names a page and a source moves faster than a general question. The desk may ask for a screen capture or a date when the page was viewed. Messages that ask for legal advice or a records check will receive a short note that points to the right office. The desk does not send marketing mail or share an address with a third party.

Mailing Address and Phone

The site has no public office and does not accept walk-in visits. All messages go through email. For county business, use the contact details printed on the page for that office. The main county line and the Sheriff’s Office number are listed on the relevant record pages. A reader who needs a court date, a docket entry, or a filing should call the court or the clerk directly.

Quick Contacts